40 IT terms every IT professional needs to know

IT words and phrases every tech professional should know

IT programs at the University of Phoenix

Adaptive technology

Augmented reality

Artificial intelligence (AI)

Agile development

Big data


Business intelligence (BI)

Bring your own device (BYOD)




Content management



Customer relationship management (CRM)

Data analytics

Data center

Data security

Disaster recovery/disaster recovery as a service (DRaaS)


Disruptive technology

Enterprise architecture

General data protection regulation (GDPR)

Graphical user interface (GUI)

Green technology

Healthcare IT

University of Phoenix

IT governance

Information technology infrastructure library (ITIL)

Machine learning

Marketing automation

Natural language processing (NLP)

Open source

Shadow IT

Single sign-on (SSO)

Software as a service (SaaS)



Two-factor authentication



University of Phoenix IT programs

Tips for learning IT terms

Use memory techniques

  • Make flashcards with terms and their definitions.
  • Come up with puns, acrostics, and mnemonic devices to connect a word with its definition.
  • For longer phrases, look for words you already know to help visualize a context for understanding — and remembering — the other words.
  • Try to contextualize a term with potential real-world applications
  • Practice with a friend!
  • Subscribe to a tech news site like TechCrunch or CNET. This will put much of the vocabulary into context, while keeping you apprised of the latest in tech. Google News alerts are great for this reason, too!

Create the ideal study space

  • Plan out your day with a detailed schedule of when and what you will be studying, along with when you’ll take breaks.
  • Find a quiet spot free of distractions (and put away your phone!).
  • Make sure to clean your study space and keep it free of clutter.
  • Opt to work at a desk or table as opposed to the couch.
  • If it’s not a distraction, it can help to work alongside others (even your kids!).

Study effectively

  • Make a calendar and break down what you need to know into discrete steps.
  • Work a few hours a day, and don’t overload yourself.
  • Make sure to review what you’ve already covered. That’ll help make the knowledge stick!



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